Shipping policy
DELIVERY INFORMATION
We are pleased to offer you free shipping!
All packages are prepared and dispatched directly from our warehouse. Please note that order processing times may be extended during holiday seasons and peak sale periods.
We process orders Monday through Friday. Orders are prepared within 3 to 10 business days from the date of purchase and are shipped the day following order fulfillment. Please note that we do not process or dispatch shipments over the weekend.
Once your order has been confirmed, we are unable to cancel it. If you need to update or modify your shipping details, please contact our customer support team as soon as possible. Once an order has entered the processing stage, no further modifications can be made.
How Long Will It Take to Receive My Order?
Once your order has been placed, please allow 1 to 3 business days for initial processing. Delivery transit times vary depending on your destination. Below are our estimated delivery timeframes by region:
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Europe: 7 to 14 business days
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United States: 7 to 15 business days
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Canada: 7 to 16 business days
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Central America: 10 to 25 business days
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Australia / New Zealand: 7 to 14 business days
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Rest of the World: 11 to 30 business days
In rare and exceptional circumstances, delivery may exceed these estimates and take up to 40 business days. If you notice an unexpected or unusual delay, please do not hesitate to reach out to our customer support team; we will gladly assist you in resolving the issue.
We sincerely appreciate your patience and understanding as we work diligently to deliver the best shopping experience possible.
A tracking number will be sent to your email once your package has shipped, allowing you to track your shipment in real time and stay informed on its progress.